Digital discovery

We explore the market opportunity and develop the winning business model as a basis for the following digital project.

As a digital agency, we automate your business model. Automation enhances outcomes. If the business model generates profit, automation will multiply it. If it generates loss, that will also be multiplied. To ensure a positive outcome, we want to make sure your business model is:

Profitable: your product or service can be sold above its production and delivery cost, ensuring a profitable venture.
Repeatable: the production & delivery cycle is defined, ensuring a streamlined and repeatable process that optimises efficiency.
Scalable: the break-even point is achievable within a reasonable timeframe.

To make sure you will make money, we explore your business model, your market and the users’ needs, and test the hypothetical digital business model against the above criteria before we start creating the actual solution.

Our digital discovery services are designed to uncover your digital project’s most profitable business model. We employ customer development methods and digital discovery tools to build a robust and systematic model ensuring consistency and mitigating risks.

As a result, we get a firm basis for a successful digital project and a clear action plan to create a positive experience for stakeholders and avoid budget loss.

You can request Discovery as a separate service, but we also provide it as part of solutions, namely Web Development, eCommerce Development, Digital Branding & Strategy, and Digital Marketing.

Reasons to hire us for Digital Discovery

Our digital discovery services in Melbourne are conducted by a team of highly experienced analysts who possess MBA degrees and a wealth of personal experience across various industries and business models. Our insights are derived from real-life cases and our practical expertise.

We approach digital discovery holistically, recognising that a successful business model encompasses more than a single product or service. This comprehensive approach ensures our digital discovery services align with your strategy and objectives.

We measure market parameters, analyse competitors' performance, delve into the behaviours and preferences of your target audience, and conduct calculations to deliver the most economically optimal solution. By leveraging data and insights, we ensure our recommendations and strategies are backed by evidence and have the potential to generate profit.

When you engage in our digital discovery services, we assign a dedicated project manager who serves as your single point of contact. This project manager will oversee all your services, providing consistent and efficient support throughout the digital discovery process and beyond.

We analyse your current online presence, identify opportunities for improvement, and develop an action plan to optimise your digital footprint. Enhancing your online presence can attract a wider audience, increase brand visibility, and ultimately grow your business.

We aim to create seamless and engaging interactions that leave a lasting impression on customers. We ensure the digital project delivers value and exceeds expectations by aligning goals with customer needs.

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