eCommerce Development
It's not just an online store. It’s a business system that includes lead generation, conversion, payment processing, delivery, fulfilment, and customer success.
- Want to get an online store highly visible on Google?
- Are you keen on boosting conversion rates to an impressive 3% or higher?
- How about automatic price, stock, ads, and shipping management?
- Interested in selling omnichannel and saving on transactions?
At our ecommerce agency based in Melbourne, our approach goes beyond the surface; we dig into the core of your business to tailor solutions that redefine your online presence. We fuse innovative technology, strategic marketing, and seamless user experiences to empower brands ready to scale in the ever-evolving digital marketplace.
Your eCommerce success story begins here, where we merge creativity, technology, and strategy to transform your online presence into a dynamic and revenue-generating force.
Sales machine
We don’t just create websites; we engineer user-friendly, responsive, and informative online touchpoints that boost your brand’s value and credibility. The result? Greater profits, expanded market shares, and decreased operational costs, thanks to our commitment to automation and seamless integration with powerful third-party ecommerce tools.
CRM
We seamlessly integrate your web store with one of the most established CRM systems. This integration empowers you to gain deep insights into your customers’ needs, interests, and entire interaction history with your brand. The more you know about your customers, the better you can personalise individual service and tailor the interface to suit each visitor.
Order management
Our integrated Order Management System (OMS), linked seamlessly with your online store and CRM, streamlines your operations. This means less time spent managing shipments, handling returns, processing claims, and addressing order inquiries. With our system, you can keep your focus where it matters most: on growing your business.
Stock Management
Our system ensures that the availability data on your website is always up-to-date and accurate. Plus, it facilitates efficient booking, replacements, and distribution processes, helping you stay ahead of the curve.
Feedback Processing
Understanding your customers’ needs and responding to their demands is pivotal. Use this valuable feedback to delight your customers with top-notch client service. If you’re creating and producing products, you can even employ the Consumer-to-Manufacturer (C2M) model, allowing your customers to participate in product design and development.
Work process
When you choose our ecommerce agency, you’re selecting a team that is committed to providing comprehensive ecommerce services. We’re here to guide you through the entire process, from the initial briefing to ongoing maintenance and support.
Why hire us
Minding the Bottom Line
Data-driven decisions
Mobile-first design
SPEEDY & HIGH-PERFORMING
ROBUST SECURITY
Transparent work process
SEO at every step
On time, in budget
Ongoing support & maintenance
Services
involved
Tools
involved
FAQ
Ecommerce, short for electronic commerce, refers to the buying and selling of goods and services over the Internet. It’s a digital marketplace where businesses and consumers can engage in various online transactions.
Ecommerce offers convenience, accessibility, and a global reach, enabling businesses of all sizes to connect with a broader customer base. It has revolutionised how people shop, opening up new opportunities for entrepreneurs and companies to thrive in the digital age.
When building a successful online store, choosing the right platform is crucial. The best choice depends on your unique business processes, products, and sales funnel complexity. Here’s a quick guide:
- Shopify: Perfect for the dropshipping model, Shopify offers simplicity and efficiency;
- WooCommerce: Ideal for complex workflows and multiple high-load integrations, WooCommerce provides flexibility;
- Magento: If you require specific front-end functionalities, Magento is a robust choice.
There’s no limitation to the payment methods we can integrate into your website. Any existing payment gateway is fair game, and ready-made solutions exist for most of them. You can even use mixed payment methods, such as online card payments combined with cash-on-delivery options.
We have the expertise to modify and customise existing websites or migrate content from old to new ones. However, the decision depends on your existing website’s condition. We can work with it if it runs on established platforms and its core is sound. But sometimes, building a new website from scratch is more cost-effective. We always provide clear reasoning and leave the final choice to you.
For elements like products, prices, blog content, and special offers that change regularly, known as “dynamic content,” you have options. Updates occur automatically in minutes if your online store is fully integrated with your stock management or resource planning system. However, manual edits are always possible for website-specific changes.
We offer both custom ecommerce website development and template-based solutions. The choice depends on your market dynamics and workflows. In highly competitive markets with established practices, we recommend custom solutions. These provide speed, flexibility, and appeal to search engines, essential for growth.
To drive success, we recommend a combination of social media, search engine, and content marketing strategies. Our digital marketing services can help you conquer the competitive landscape. Pay-per-click (PPC) advertising can be an effective initial strategy if you’re looking for quick sales.
Welcome to innovative advisory firm
Neman Group is an innovative boutique advisory firm focused on clients with an international…
Insight into game account marketplace
AccountShark is an online game account marketplace where players can safely buy or sell…
Next Generation Digital Age
MAPPLCOM is about next-generation IP networks, voice, data and managed services for the telecom…
Testimonials
“Milton Capital”
I know I’m a difficult client, but somehow you guys found a way to my heart. I love it when I can forget about all tech stuff for a known monthly fee.
“Grinder Motors”
The website was launched according to the schedule, our customers can now easily get their future vehicle configured online, immediately get the price and the date they can sit and drive.
“Construction League”
We used to waste 40% of our office time on useless paperwork and failing workflows or simply chaos no workflows at all. I saved us more than money or time, it’s about our market share! Thank you!
Let us know by pressing “CONTACT US” above or dropping a line in our livechat. For a more in-depth discussion, try filling out our Brief.
