Salesforce

Our certified Salesforce consultants collaborate with you to develop an e-commerce strategy tailored to your business and informational infrastructure. If required, we launch a web store with a highly usable interface, synchronised with your accounting system, ERP, WMS, as well as other Salesforce clouds: sales, marketing, and service. We also implement the relevant digital marketing solutions to ensure visibility growth, high conversion rates, and user behavior tracking.

Let your sales team identify and use every sales opportunity quickly and effectively. To help you with this, we first start with business process analytics and write a list of requirements for the CRM system based on our findings. We then enter the implementation stage, where we configure the cloud, develop custom processes, migrate the data from your old systems, and synchronise tne system with the environment. When the system is ready, we launch the first fully automated marketing campaigns on social media, paid search, and email. We also provide remote system training.

We help you automate and run B2C and B2B marketing processes in a smart, cost-effective way. Starting with a productive promotion strategy, we configure the cloud, help you launch and manage campaigns, create personal customer profiles, and train your employees. You get your marketing content created and customised quickly. All of your outbound marketing, including the emails, ads, social media, push notifications, and SMS is then effectively configured. Your customer relationships become personal, transparent, and profitable.

Treat your customers with impressive service, anywhere, anytime. The cloud helps your employees to react to your customers in a prompt and precise manner. It also supports predictive analytics, telephony integration, transaction tracking across all channels. We first start with customer service process analytics and write a list of requirements for the CRM system based on our findings. We then enter the implementation stage, where we configure the cloud, develop custom functions, and synchronise the CRM with other systems, including other Salesforce clouds, web store, e-mail marketing system, etc. We also train your employees to use the system in the most efficient way.

We help you inspire your audience with relevant and timely content and rewarding 360-degree online experience, taking your user engagement and conversions to a new level. We start with content strategy and content management concept development, and then configure the cloud and train your team to use it. You can create new content centrally and have it published across multiple touchpoints, even beyond the Salesforce ecosystem. The visual page designer makes production of impressive customer experiences for multiple channels easy. Your teamwork on the platform is managed by a comprehensive role model.

Start your online business within a few weeks! We will assist you with migrating your offline business to a solid future-proof cloud platform.
Based on the initial research and analytics, we set up the cloud, build the UX and UI based on templates, import your products, services and catalogues, and configure the data exchange with the third-party solutions. We also migrate your existing customer details to the new cloud, synchronise it with the payment systems, set up inventory management and performance tracking. After we go live, we keep providing continuous support, maintenance, and quality assurance.